Privacy policy
This Privacy Policy describes how we collect, use, and protect your personal data when you visit or use our website.
1. Data Controller
The data controller responsible for your personal data is:
[Fleur Hochauer / Laa Extravaganzaa]
Address: [Penzinger Straße 150 1140 wien]
Email: [fleurho1na@yahoo.com]
2. Personal Data We Collect
We may collect the following types of personal data:
- Contact Information: Name, email address, phone number
- Order Information: Billing/shipping address, payment details (processed securely via third-party providers)
- Technical Data: IP address, browser type, device information
- Usage Data: Pages visited, time spent on the site
- Communication Data: Messages you send via contact forms or email
3. How We Use Your Data
We process your data for the following purposes:
- To provide and operate our website
- To process orders and deliver products/services
- To respond to inquiries and customer support requests
- To improve our website and user experience
- To comply with legal obligations
4. Legal Basis for Processing
Under GDPR, we rely on the following legal bases:
- Consent (e.g., for newsletters or cookies)
- Contract performance (e.g., processing orders)
- Legal obligation (e.g., tax laws)
- Legitimate interests (e.g., improving our services, preventing fraud)
5. Cookies
We use cookies and similar technologies to enhance your experience.
You can manage or withdraw your consent to cookies at any time through your browser settings or our cookie banner.
6. Data Sharing
We may share your data with:
- Payment providers
- Shipping partners
- IT and hosting service providers
- Google Analytics
- Stripe
- Meta ads
All third parties process your data in compliance with GDPR.
7. Data Retention
We only retain your personal data as long as necessary for the purposes outlined in this policy or as required by law.
8. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise your rights, contact us at: [fleurho1na@yahoo.com]
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
10. Third-Party Services
Our website may include links to third-party websites. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
12. Contact
If you have questions about this Privacy Policy or how your data is handled, contact:
Email: [fleurho1na@yahoo.com]
Address: [Penzinger Straße 150 1140 wien]
You also have the right to lodge a complaint with your local data protection authority in Austria.
Last update 21.04.2026